What compliance considerations do you follow in financial marketing?

At Vantage Point, compliance is foundational to all our financial marketing efforts. We have an in-house compliance team dedicated exclusively to banking and financial institutions, ensuring every marketing asset—from digital ads to educational content—meets or exceeds all federal and state regulations. Our compliance specialists work closely with our marketers and your institution’s own compliance officers to navigate frameworks such as the Truth in Savings Act, Fair Lending laws, CAN-SPAM, data privacy laws, and other industry-specific advertising guidelines. This proactive, integrated approach ensures campaigns are fully compliant while remaining clear, creative, and engaging — protecting your institution’s reputation and fostering long-term customer trust.

How do you measure ROI for financial marketing campaigns?

We track both quantitative metrics (conversions, CPA, retention) and qualitative insights (customer feedback, brand sentiment) to ensure clear, measurable outcomes.

Can you help with local branch marketing and community outreach?

Yes — through geo-targeted digital ads, local SEO, event marketing, and community program promotion.

What types of broadband organizations do you work with?

We work with broadband service providers, internet service providers, telecommunications organizations, rural cooperatives, and independent operators at a range of growth stages.

Can you help market a new broadband or fiber network?

Yes. We help providers develop marketing strategies and campaigns for new network launches, construction communication, service-area expansion, customer education, and signup growth.

Do you provide telecom marketing and ISP marketing services?

Yes. Our broadband and telecommunications marketing services include brand development, fiber rollout and go-to-market planning, packaging and pricing strategy, customer acquisition, digital marketing, SEO, community engagement, and subscriber research.

Can you help us increase customer adoption or take rates?

Yes. We help providers understand their audiences, clarify service benefits, develop targeted campaigns, and create customer communications that encourage awareness, interest, and enrollment.

Do you offer SEO and digital marketing for broadband providers?

Yes. We provide SEO audits and recommendations, website optimization, content strategy, paid advertising, email marketing, and other digital marketing services designed to improve visibility and support customer growth.

Can you help explain construction, service availability, or new products to customers?

Yes. We create clear, customer-focused communication for construction updates, launch timelines, service availability, installation processes, pricing, product changes, and other complex topics that affect the customer experience.

Can you help with a fiber rollout plan?

Yes. We help providers prepare for fiber launches and service-area expansion with go-to-market strategies, customer communication, campaign planning, community engagement, and signup support designed to build awareness and encourage adoption.

Can you help us communicate broadband packages and pricing?

Yes. We help providers clarify product packages, pricing, promotions, and service benefits so customers can better understand their options and make confident decisions about the services that fit their needs.

What kinds of rural electric co-ops do you work with?

We work with electric cooperatives of all sizes throughout the U.S that need help with member communications, engagement, planning, and brand support.

Do you only help with external communication?

No. We also support internal communication, employee surveys, strategic planning, and research that helps inform co-op decision-making.

Can you help with annual reports and newsletters?

Yes. We create annual reports, quarterly newsletters, and other communication pieces that keep members informed and engaged.

Do you offer reputation and social media support?

Yes. We help co-ops manage their social presence and public reputation in a thoughtful, community-focused way.

How do you help co-ops build member trust?

We help co-ops communicate more clearly, explain information more effectively, and create a more consistent member experience — all in support of the seven cooperative principles that guide everything co-ops do.

What compliance considerations do you follow in financial marketing?

At Vantage Point, compliance is foundational to all our financial marketing efforts. We have an in-house compliance team dedicated exclusively to banking and financial institutions, ensuring every marketing asset—from digital ads to educational content—meets or exceeds all federal and state regulations. Our compliance specialists work closely with our marketers and your institution’s own compliance officers to navigate frameworks such as the Truth in Savings Act, Fair Lending laws, CAN-SPAM, data privacy laws, and other industry-specific advertising guidelines. This proactive, integrated approach ensures campaigns are fully compliant while remaining clear, creative, and engaging — protecting your institution’s reputation and fostering long-term customer trust.

How do you measure ROI for financial marketing campaigns?

We track both quantitative metrics (conversions, CPA, retention) and qualitative insights (customer feedback, brand sentiment) to ensure clear, measurable outcomes.

Can you help with local branch marketing and community outreach?

Yes — through geo-targeted digital ads, local SEO, event marketing, and community program promotion.

Arkansas High Cost Fund (AHCF) and Arkansas Extension of Facilities Fund (AETFF)

Vantage Point Solutions has been selected as the Arkansas High Cost Fund (AHCF) and Arkansas Extension of Telecommunications Facilities Fund (AETFF) Administrator effective August 9, 2024. The Arkansas Public Service Commission adopted the AHCF Rules to provide support to ETCs pursuant to the provisions of Act 385 of 2007 and to defray the costs of administering the fund, including the costs of completing an annual, independent audit. The AETFF was established in 2002 as a grant program for the extension of facilities to persons unserved by wire line telecommunications services.
If you have any questions, please contact the AHCF Administrator at 217-862-1519 or via email.

Effective September 1, 2026 and until further notice, the Arkansas High Cost Fund assessment rate will be 18.39%, as filed in Docket No. 97-393-A on July 16, 2026. For the period of January 1, 2026 – August 31, 2026, the AHCF assessment rate is 14.10%, as filed in Docket No. 97-393-A on December 1, 2025.

All AHCF Carrier Revenue Reports must be submitted online via E-File beginning August 21, 2024. The Vantage Point USF Solutions online filing platform is designed to allow AHCF Participants to securely submit the AHCF Carrier Revenue Report data.

Encore Bank has been selected as the new bank for all AHCF contribution payments. Beginning August 20, 2024, all AHCF contribution payments must be remitted directly to Encore Bank. Please see Attachment B – Payment Submission Information for more details.

September 1, 2026 forward

18.39%

January 1, 2026 – August 31, 2026

14.10%

February 1, 2025 – December 31, 2025

11.92%

July 1, 2023 – January 31, 2025

13.25%

Arkansas High Cost Fund (AHCF) Remittance Information

Instructions & Forms

2026

2025

Arkansas Extension of Telecommunications Facilities Fund (AETFF) Information

Recent Commission Filings

2026

2025

2025 Assessment Rate Change

Additional Resources

AR PSC Website

Arkansas High Cost Fund (AHCF) and Arkansas Extension of Facilities Fund (AETFF)

Arkansas High Cost Fund (AHCF) Remittance Information

Instructions & Forms

2026

2025

Arkansas Extension of Telecommunications Facilities Fund (AETFF) Information

Recent Commission Filings

2026

2025

Additional Resources

Contact Us

Who We Serve

Careers

Helpful Links

SUSF Login

Marketing Login

Latest News

Vantage Point Expands Marketing Services for Financial Institutions

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