Memo: New LNP & CPNI Requirements for CMRS Providers

December 20, 2023

CMRS Providers: Are your CPNI Manuals and Training out of date?

The Federal Communications Commission (FCC) released an Order on November 16, 2023, designed to bolster Local Number Portability (LNP) rules and Customer Proprietary Network Information (CPNI) rules for Commercial Mobile Radio Service (CMRS) providers (including resellers of wireless service) due to increased subscriber identity module (SIM) swap and port-out fraud.

SIM swap fraud occurs when a bad actor takes control of the victim’s phone by tricking the victim’s carrier to connect the victim’s wireless telephone number to a SIM card in the bad actor’s possession. Port-out fraud occurs when a bad actor poses as the victim and uses stolen information to port the victim’s wireless telephone number to another wireless provider’s account that the bad actor has control over.

Download the full memo for additional information on the Order, LNP Updates, and CPNI Updates.

Please contact one of the following team members with any questions or for more information. In addition, if you are a CMRS provider and utilize the Vantage Point CPNI Policies and Procedures Manual, please contact us to ensure continued compliance.

Wendy Harper at (605) 995-1756

Courtney Spears at (830) 895-7221