Broadband Regulatory Compliance Consulting for ISPs and Co-ops
Navigating the regulatory, technical, and operational demands of broadband can be overwhelming. Vantage Point has you covered.
Broadband providers, telecom operators, and co-ops face a growing list of federal and state compliance requirements tied to reporting, disclosures, funding obligations, voice services, and subscriber-facing policies. Vantage Point provides broadband regulatory compliance consulting that helps organizations stay on track with filings, manage ongoing obligations, reduce operational risk, and keep critical compliance tasks moving forward with confidence.
Looking for financial institution compliance? Visit our Financial Regulatory Compliance page for banking and credit union compliance support.
Broadband Policies and Required Disclosures
Keep your operation compliant with required policies, disclosures, and regulatory requirements. Vantage Point’s regulatory team can help identify, develop, and maintain the documentation you need. Services include AI Use and Security Policies, DMCA Notices, RIF/Network Management Disclosures, Privacy Policies, Acceptable Use Policies, Broadband Labels, Terms and Conditions, and more.
Federal and State Broadband Compliance Filings
Meeting filing deadlines and reporting requirements is a core part of broadband compliance. Vantage Point supports broadband providers and co-ops with recurring federal and state filing needs, helping teams stay organized, complete required submissions, and reduce the burden of ongoing compliance administration.
Some of the mandatory federal and state filing requirements we offer custom reporting services for include:
- Broadband Data Collection (BDC)
- Broadband Mapping Strategy & Challenge Support
- FCC Form 481
- FCC Form 499Q/A
- FCC Form 555
- FCC Waiver Request
- Lifeline Claims
- State Regulatory Filings
- HUBB Reporting
- Performance Measurement Testing (PMM)
- And More
CALEA Compliance and Trusted Third-Party (TTP) Support
Vantage Point conducts regular testing with the FBI to validate intercept equipment and maintains multiple CALEA vendor solutions, ensuring best-in-class network configurations nationwide. Beyond serving as your Trusted Third Party, Vantage Point also offers support in reviewing and updating your company’s required SSI Manual.
Communications Act for Law Enforcement Agencies
Adam Fenski, PE, explains CALEA, why it’s required, and options to meet your requirements.
Grant Compliance and Funding Obligation Management
Federal support, state and federal grants, and traditional loans each have varying compliance, buildout, and timeline requirements. Vantage Point’s expert project managers keep your buildouts on time, in compliance, and can assist with the detailed reporting required during and after construction.
Interested in broadband funding assistance?
Learn MoreBroadband Data Collection (BDC) Reporting Support
All facilities-based providers of fixed and mobile broadband internet access service must submit a biannual Broadband Data Collection (BDC) filing. Vantage Point’s BDC team can work with you to identify, coordinate, professionally certify, and file your data.
All CAF II and RDOF recipients and other high-cost support recipients must report geocoded coordinates for new broadband locations within funded census blocks. Vantage Point’s cost-effective, boots-on-the-ground Geocode team provides precise, reliable data that integrates seamlessly with the HUBB portal and most billing and mapping software.
Wireless Compliance
Vantage Point helps broadband providers and wireless operators navigate FCC wireless compliance requirements, licensing, and regulatory reporting. Our wireless compliance services start with a clear foundation of FCC licensing and filings, and extend into ongoing regulatory support tied to your network operations.
- FCC Licensing: Preparation, review, and coordination of FCC license applications and renewals for wireless services.
- FCC Filings: Support for required FCC submissions and renewals related to wireless licensing and operations.
- Regulatory Reporting: Ongoing regulatory reporting and compliance support to keep wireless operations aligned with FCC requirements.
- For providers that combine broadband and wireless services, Vantage Point’s regulatory team helps ensure that wireless compliance does not become a bottleneck to deployment or operations.
- Spectrum Sale Agreements
- Tower Valuations & Sales
- Site Acquisitions for Tower Locations
Voice Compliance for Broadband Providers
Vantage Point can assist with all aspects of voice service operations and requirements, starting with:
- CIC Reporting
- ETC Status
- FCC Form 502 (NRUF)
- Form 555 Reporting & Lifeline Compliance
- Geographic Rate Averaging Certification [Section 64.19]
- CPNI Reporting & Training
- Tariffs
- 911 Reliability Certification & Implementation
- 988 Suicide Prevention
- Mobile Carrier Compliance
- Kari’s Law
- Ray Baum’s Act
- CALEA
- STIR/SHAKEN
- LERG/AOCN
- LNP
- Interconnection Agreements
- Disaster Preparedness & Response Compliance
- NG911 Readiness & Compliance
Environmental & Cultural Resources Management
Most state and federal broadband grants, including BEAD, require environmental and cultural resource impact assessments before construction can begin. Vantage Point helps providers navigate NEPA, Section 106 of the National Historic Preservation Act (NHPA), and related environmental and cultural review requirements so that projects stay compliant and funding is not at risk.
Vantage Point supports:
- NEPA review coordination
- Section 106 historic and cultural resource review
- Environmental questionnaires and documentation
- Coordination with state historic preservation offices (SHPO) and tribal historic preservation offices (THPO)
- Guidance on categorical exclusions, environmental assessments, and environmental impact statements
- Identification of extraordinary circumstances that could preclude use of categorical exclusions
Properly performing required environmental and cultural resource evaluations is critical: failure to do so can result in forfeiture of grants, ineligibility for future funding, and enforcement actions.
Learn MoreSTIR/SHAKEN Support
STIR/SHAKEN requirements were initially set to take effect on June 30, 2021. However, voice providers with fewer than 100,000 access lines received an automatic extension until June 30, 2023, to implement STIR/SHAKEN on the IP portions of their network. Providers should note that compliance actions are still required during the extension period.
In a 13-minute video, Adam Fenski, PE, addresses the most frequently asked questions from providers regarding STIR/SHAKEN and robocall mitigation. You can watch the full video or use the “Chapters” feature to jump to specific questions:
- If I have started to deploy STIR/SHAKEN, do I still need to certify and submit a robocall mitigation plan?
- Do I need to incorporate third-party analytics-based robocall mitigation solutions into my plan?
- What are the primary components of a robocall mitigation plan?
- How should we handle multiple companies needing to submit a robocall mitigation plan?
- What is the first step if I want to work with Vantage Point on my plan?
If you’re just getting started, Adam explains more about the extension and the Originating Robocall Mitigation Program Requirement here:
Broadband Label Compliance and Management
The FCC Broadband Labels Order is about more than label production. Full compliance includes building the labels correctly, linking your fully compliant policies, producing an audio recording, documenting in your billing system, and more. Learn more about our
Broadband Label Compliance services. We built our tool with your organization’s full compliance in mind.
Trust the Experts
To-Do
- Create Labels
- Place at Point(s) or Sale
- Maintain an Archive
- Update Policies
Partnering with Vantage Point
- 30-Min Consult Call with VPS Consulting & Regulatory Experts
- Access to Dynamic Label Creator
- Policy Compliance Checks
- Downloadable Audio Recording
- CSR Script
- POS Compliance Checks
While broadband labels are a new requirement, they are also a chance to build trust with your current and future subscribers. Let’s work together to make labels part of your brand story.
Learn more about our Marketing ServicesPartner with a Regulatory Compliance Expert
Navigating federal and state broadband compliance requirements on your own can be time-consuming and risky. Vantage Point’s regulatory team helps ISPs, co-ops, and broadband providers stay on top of filings, reporting, and program obligations so you can focus on deployment, operations, and service.
Every provider’s situation is different. If you’re unsure where to start, a short review of your current compliance posture can help you identify gaps and prioritize what to address first.
