Vantage Point Solutions proudly introduces VNOC: a 24/7/365 Network Operations Center service built to keep broadband providers online, optimized, and ahead of disruptions. With proactive monitoring, real-time diagnostics, and intelligent alerting, VNOC helps resolve issues before they impact your operations—maximizing uptime and minimizing stress.
Backed by the ITIL Framework, VNOC ensures every incident is tracked, investigated, and resolved with precision. Clients gain access to certified data networking experts, detailed performance analytics, and seamless escalation paths—empowering smarter decisions, reducing IT burden, and enabling scalable growth without missing a beat.
“The Network team at Vantage Point has been asked for years, “When are you going to offer NOC?” And it’s great to finally be able to say: It’s here!” says Andy Deinert, Director of Network & Security Services. “It’s been a meaningful undertaking for us to design a NOC that directly addresses the major frustrations and challenges we’ve seen from our clients time and time again. We took all that experience and said, how can we do this the right way? VNOC is the answer.”
T Causey, NOC Manager, has spearheaded the development of VNOC alongside the broader Network & Security Services team. “VNOC solves those pain points that hold businesses back: keeping up with evolving technology, managing device visibility, the challenge of keeping in-house expertise without burning out your staff,” she says. “We assume responsibility for those tasks, ensuring rapid response times and leveraging Vantage Point’s network resources.”
Meeting Growing Demand
With today’s broadband networks becoming increasingly complex and the threat landscape constantly evolving, robust NOC services are no longer optional—they are essential. Network providers face the challenges of scaling and integrating new technologies alongside the rising risk of security incidents and downtime.
Over the past several years, demand for NOC services has grown significantly as service providers seek to strengthen network resilience, improve cybersecurity posture, and enhance operational efficiency. VNOC addresses this demand by integrating seamlessly with other Vantage Point offerings, such as Synergy, Managed Services, and comprehensive data networking.
A Critical Role in Cybersecurity
A NOC is a cornerstone of any strong cybersecurity program. Continuous monitoring and rapid incident response are key to identifying and addressing threats before they escalate. VNOC’s capabilities help providers stay ahead of cyber risks, through monitoring for unusual network activity, rapid escalation of incidents to experts, and ensuring compliance with industry standards.
A Promise, Delivered 24/7
“At Vantage Point, delivering reliable solutions and expert support has always been our promise,” said Deinert. “With VNOC, Vantage Point clients can count on that same commitment—now around the clock, every day of the year.”
