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Robert Bengel Announces Retirement

June 11, 2020

Robert Bengel, Director of Customer Relations, has announced his decision to retire effective June 12, 2020. Robert served the Southwest region of the United States for Vantage Point Solutions. His career spanned the industry and the country, having worked with clients on data services, business analysis, OC-12/48/192 long haul equipment, PBX equipment, billing and OSS/GIS,…

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Consulting, Memos, Resources

Memo: Performance Measures Module

May 5, 2020

Performance Measures Module The Universal Service Administrative Company (USAC) has developed a Performance Measures Module (PMM), which will be the reporting system used for performance measures testing. The PMM will: Allow carriers to differentiate HUBB reported locations as actively served vs. not actively served. Allow USAC to select a random sampling of actively served locations…

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Better Broadband Better Lives

Spotlight: Roanoke Connect and Community Wi-Fi

May 1, 2020

“We had to find a way to provide access immediately. Roanoke Connect made it happen.” -Curtis Wynn ROANOKE CONNECT & ROANOKE ELECTRIC CO-OP When COVID-19 and social distancing came to North Carolina, Roanoke Electric Co-op knew they needed to find new ways to serve their member-owners. Providing power and broadband is an essential service, and…

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Consulting, Memos, Resources

Memo: CARES Act Funding Assistance

April 7, 2020

CARES Act: COVID-19 Funding Assistance Measures The COVID-19 pandemic continues to disrupt daily life and business operations, creating additional urgent demand for reliable broadband networks while causing financial hardships for many. On March 27, 2020, the Coronavirus Aid, Relief, and Economic Security Act (“CARES Act”) was signed into law in an effort to help meet…

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