Memos, Resources

Memo: ACP Final Month Announced

March 6, 2024

The Federal Communications Commission (FCC) announced April 2024 is the last month eligible subscribers in the Affordable Connectivity Program (ACP) will receive their full benefit. Service providers have until March 19, 2024, to send this notification to subscribers in a manner consistent with any consumer-expressed preferences. Service providers are also required to send another notice with the last bill in which the full ACP benefit is applied.

This may apply to you if… 

You are a service provider with ACP participants.

Action Items & Timeline
  • Second notice due March 19, 2024
  • Third notice due with final benefit invoice
  • Verify households have opted in to continue to receive and pay for service
  • Submit ACP claims for reimbursement
  • Comply with ACP consumer protection requirements
  • Review your low-cost service offering


Resources Available
  • Notice templates, web content, and client relations talking points.
  • Replace your ACP product with a different low-cost option. We can help you run the numbers.


Download the Full Memo


Please contact one of the following team members if you would like to discuss further, would like assistance, or have any questions or concerns:

Tammie Herrlein at (605) 990-1861
Dereck DeVries, MBA at (605) 995-1762